Shipping policy
Shipping Policy – Al Qalam
At Al Qalam, we aim to deliver your orders quickly and safely, so you can enjoy your premium writing instruments without delay.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
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Within Pakistan: 2–5 business days (depending on your city/region).
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International Orders: 7–14 business days (depending on destination and courier services).
Shipping Charges
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Standard shipping charges are calculated at checkout based on weight and delivery location.
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Free shipping may apply on orders above a certain amount (if offered in promotions).
Order Tracking
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Once shipped, you will receive a tracking number via email/SMS to monitor your order status.
Delays
While we strive to deliver on time, unforeseen events (weather, strikes, courier delays) may affect delivery schedules. We appreciate your patience in such cases.
Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate. Al Qalam is not responsible for delays or failed deliveries caused by incorrect addresses.